Happy customers are the lifeblood of every business right?
The obvious question I know but how do we as small business owners and managers get more happy customers into our business without heavily investing in time and money in all sorts of projects?
Projects to create and launch promotions, ad campaigns or try ranking higher on search engines or to get noticed on social media.
Then when we eventually get the attention of prospective customers, we need to nurture them and build trust in our brand until they’re ready to take the plunge and make their first appointment with us.
Those first few interactions are the most crucial moments and present the ideal opportunity to tip the scales in our favour.
We absolutely need to create maximum impact while their attention is focussed on our brand.
If we don’t strike while the iron is hot, we stand a good chance of losing our new prospect to the next opportunity on their path. Life has become just too hectic to wait for anything.
Challenging yes. But even if we do manage to find all the resources necessary to expose our brand to a whole bunch of new prospective customers, it’s extremely likely that they discover our message when their days have slowed down a bit.
During a short period of “me time" squeezed in between the hectic day at the office, then at home caring for their family and a well-deserved sleep.
Now this me time slot falls almost certainly outside of normal business hours…
Unfortunately, this presents the next big dilemma. How do we clear those last few unanswered questions in our prospect’s mind when we’re not around?
They’ll do their due diligence and scan our website and Facebook page and will most likely stumble upon the Facebook messenger popup box on our page.
They’ll see prompting questions like
Relevant questions indeed that need answers before they can become a customer.
So full of hope and excitement they click the questions one by one each time get a disappointing stock answer to the tune of “Thank you for your interest. We’ll come back to you as soon as somebody is available."
And quite frankly, the answer that does arrive the next day (or days over a weekend) simply gets drowned in most cases by the hustle and bustle of another hectic day at the office. All the prospecting time, money and effort are lost. Sad but true.
So what now?
What is the secret of getting more customers that every busy small business owner must know?
The answer is our Fast Funnel solution.
To clarify a bit more, a Fast Funnel is powered by a ChatBot running on a Messenger platform.
Because all of the questions that are most frequently asked by prospective customers can be answered on autopilot 24/7 every day of the year. Right up to make an appointment for your services and even pay upfront for the treatment! (with the right tools in place)
Wouldn’t it be just fine to open shop every morning and find a couple of paid-up bookings that arrived overnight while you and your staff were sleeping?
If you’re wondering how it will work, just visit our demo page in the link below and interact with our friendly Fast Funnel Beauty Bot called BiBi. This example is in the Beauty industry but can be applied to all service related local businesses like gym’s, fitness trainers, photographers, wedding planners, plumbers etc.
Her skills, words, and imagery can be adapted to reflect your own business and branding.
If you’ve heard of ChatBots before, you must have realized the benefits it can bring to any business big or small.
If not, just know that right now many big corporate brands in the world are going all-in into chatbots, investing millions into developing their own artificial intelligence messaging platforms to help do anything from customer service, sales support up to complex marketing funnels.
At beOnline Media we are excited to be at the forefront of this new wave of opportunity. We want to help forward-thinking businesses surge ahead of their competition by helping them deploy their own Fast Funnel messaging platforms.
So reach out to us to discuss how you can have your very own Fast Funnel live on your Facebook Page or website within one week from now.